China Launches Complaint Hotline for Pollution

In China, the mobile phone has become one of the most powerful tools citizens have to fight pollution. Today, the Chinese Ministry of Environmental Protection is hoping to redirect citizen frustration to its own phones, launching a hotline to take complaints about pollution. The hotline, 010-12369, will take calls about “emergency environment issues, cross-provincial pollution and other environmental issues that should be directly dealt with by the ministry.